Your inbox triage. Automated.
Veridian watches your WhatsApp 24/7 — routing orders, checking stock, and escalating only what needs you.
No ERP replacement. No midnight shifts.
See how it works"Need 500 units Amoxicillin 500mg URGENT"
"Order #4821 confirmed — stock verified, dispatch at 06:00"
"Stock check: Metformin 1000mg — 3 distributors?"
Reply sent: "Available: 2,400 units @ Depot A, 800 @ Depot B"
"Delivery update needed for PO-9042"
"Quote request: Atorvastatin 40mg × 2000"
"Payment confirmed — INV-2891 cleared"
"Urgent restock: Insulin Glargine — running low"
"Substitute query: Losartan 50mg availability"
"Substitution confirmed — alternative sourced"
Average response time to urgent queries
Messages handled without human intervention
Midnight shifts required
Order capture accuracy
Pharma distribution runs on WhatsApp — and someone has to be awake.
Urgent orders, stock queries, dispatch confirmations — they all land in a personal inbox at 2 AM. And a human has to read every one.
- Missed or delayed responses to urgent stock queries
- Manual order entry errors from free-text messages
- Staff covering midnight shifts for routine triage
- No ERP connection — inventory checked manually
- Compliance exposure from undocumented decisions
From message to resolution — in seconds.
Message Detected
Veridian monitors your WhatsApp Business and messaging channels 24/7, instantly ingesting every incoming message — orders, queries, updates.
Intent Classified
Our AI extracts intent, SKUs, quantities, and delivery details from free-text messages. Stock queries hit live inventory. Orders get queued and confirmed.
Handled or Escalated
Routine messages get responded to automatically. Only genuine exceptions — edge cases, disputes, complex logistics — reach your team.
Works alongside your ERP — no replacement required. Veridian sits on top of your existing stack.
Everything your ops team needs. Nothing they don't.
Real-Time WhatsApp Intelligence
Monitors your WhatsApp Business inbox continuously. Classifies message intent using LLMs fine-tuned on pharma distribution vocabulary — SKUs, quantities, logistics terminology.
Live Inventory Queries
Connects to your ERP's inventory API. When a dealer asks about stock availability, Veridian checks live data and responds with accurate figures — no manual lookup.
| SKU | Stock | Status |
|---|---|---|
| AMX-500 | 1,240 | In Stock |
| CIP-250 | 88 | Low |
| MET-850 | 3,400 | In Stock |
Compliance Logging
Every decision logged with full audit trail. Who asked, what was queried, what was responded.
Exception Escalation
Complex cases, disputes, or unusual requests are flagged and routed to the right team member instantly.
24/7 Coverage
Never misses a midnight message. Full overnight and weekend coverage without staffing.
ERP-Agnostic
Integrates with SAP, Oracle, and regional mid-market ERPs. Sits beside your existing stack.
The old way is costing you.
Without Veridian
With Veridian
WhatsApp pharma workflow tools are a $29–$470/month market — but generic platforms require weeks of custom setup. Veridian is purpose-built for pharma distribution, out of the box.
Simple, predictable pricing.
No ERP replacement. No implementation marathon. Just results, starting week one.
Starter
For regional distributors getting started
- Up to 500 messages/month
- WhatsApp Business inbox monitoring
- Order capture & confirmation
- Stock query routing
- Email escalation alerts
- Standard response templates
Pro
For distributors with high message volume
- Up to 3,000 messages/month
- Everything in Starter
- ERP inventory API integration
- Custom response flows
- Priority escalation (SMS + WhatsApp)
- Analytics dashboard
- Dedicated onboarding
Enterprise
For large distributors & wholesalers
- Unlimited message volume
- Multi-channel (WhatsApp + SMS + Email)
- Custom ERP integrations
- On-premise deployment option
- SLA guarantee
- Dedicated account manager
Common questions.
Stop losing midnight orders to inbox chaos.
Veridian handles the 2 AM WhatsApp flood automatically — routing urgent orders, resolving stock queries, and escalating only what genuinely needs a human. Join the waitlist and be first to automate your after-hours operations.
We’ll reach out when early access opens. No spam, ever.
Ready to reclaim your team's nights?
Request a pilot. We'll show you Veridian on a live inbox demo within 48 hours.
No ERP changes. No long procurement. Live in days.